Passports and blood tests deserve more care than a shared inbox
Athletes trust an event with some of the most personal documents they own. We built Salah so that each of those documents reaches the people who need it and stays away from everyone else.
Medical desk onlyStatus, never files
How Salah handles documents
Six promises we build every event around
A person always makes the call
Salah reads documents and flags problems, but it never approves anything by itself. An item only counts as ready once a named person on the organizer's team has signed it off, so a report that says a team is complete can be trusted.
Medical results stay with the medical desk
Blood tests, medical declarations and other health documents go privately to the medical team. They are never posted in a group chat and never mentioned by name in a status update.
Managers see status and never files
A team manager can see who is ready and who isn't, and can upload on an athlete's behalf. They can't open a teammate's medical document.
We only ask for what the role needs
Checklists are built for each role, so officials aren't asked for blood tests and guests aren't asked for medical files. Collecting less sensitive data is the simplest way to protect it.
A fixed document replaces the old one
When an athlete sends a corrected document, the new file replaces the old one. There is always one current version of each item, rather than a long thread of attachments.
Every chat is one to one
Each athlete talks to Salah in their own private conversation. Nobody else in the delegation can see their messages or their documents.
Who sees what
What each person can see depends on their role
Athletes see their own progress, team managers see their team's progress, and only the medical desk ever opens a health document.
What each role can see
Role
Own status
Team status
Medical files
Athlete
✓Yes
✕No
Their own
Team manager
✓Yes
✓Yes
✕No
Organizer
✓Yes
✓Yes
✕No
Medical desk
✓Yes
✓Yes
✓Yes
Does your medical or legal team have questions?
We're happy to walk them through how documents move, who can see them and how long they're kept. You can reach us at hello@heysalah.com.